Path to Your Puppy
When your name gets closer to the top of the Waiting List, you and several other families who placed their deposit around the same time as you did will receive a Puppy Announcement from us via email. These are special announcements available only to families at the top of our Waiting List. A Puppy Announcement includes information about a litter that is available for adoption, information about the dog parents of the litter, and precious pictures of our puppies from that litter at about 5 weeks old with a brief description from their Guardian Home about each puppy's individual personality.
We ask families that receive this special Puppy Announcement to view the pictures and descriptions and reply to us with their choices of puppies in that litter in order of preference within 24 hours. Within 1-2 days of a Puppy Announcement, we will match the puppies to families based on your preferences and the order in which the deposits were placed. If you are matched to a puppy in this litter, you will be notified by email within 1-2 days after submitting your preferences from that litter to us.
We send Puppy Announcements to more families than the number of puppies available in that litter, knowing that even though a family may be at the top of the Waiting List, it might not be an ideal time for them to adopt a puppy. You are always welcome to pass on a litter announcement if the timing isn’t best for you or if you want to wait for something different. Unlike almost all other breeders, we don't "lock" you into a particular litter. If you find that you need to pass on a litter for any reason, you will retain your place at the top of the Waiting List, and we will notify you when more puppies fitting your preferences become available.
You may be asking, "Does this mean I won't be coming to see a litter and picking out my own puppy?" That's correct. Breeders handle this step in many ways, and we have found our process really does lead to happy puppies with happy families. It's also one of the reasons we have such a detailed application process. You've given us very specific information about what you are looking for, and our Guardian Homes give us very specific descriptions about each puppy's personality. We do give you the opportunity to make sure you are happy with the personality and appearance of your puppy through the Puppy Announcement response process.We want to be fair and provide each family an equal opportunity of choosing a puppy from a litter whether the family lives in the same town as the Guardian Home, or across the country. It may help to know that we've never had a family arrive to adopt their matched-puppy, and leave without that puppy in their arms, satisfied with the choice we've made together. If you don't feel comfortable with our involvement in matching you to your puppy, we may not be the right breeder for you. We just want you to be aware of our tried-and-true process from the beginning.
We also want you to know that from the time a Puppy Announcement is received (and if you are matched to a puppy), you will have 1-2 weeks before your puppy is ready for adoption. We wait this long to send Puppy Announcements (when our puppies are between 6-7 weeks old) because we want to make sure our puppies are healthy and ready for adoption, and we want to give our Guardian Homes time to get to know the puppies to give you accurate descriptions of their personalities for matching them to the right families. We know this short time frame can present challenges for those of you who must make travel arrangements, but we are committed to this time frame for the sake of our puppies.
Because of the amount of time our Matching and Scheduling Team invests into matching each family with the right puppy, we kindly ask that no changes be made after you have received the email confirming you have been matched to your puppy. A Cancellation Fee of $100 will be subtracted from your deposit to cover our costs of re-matching and re-scheduling your puppy with a new forever home if you back out of your matched puppy. If you back out, you may of course stay on our wait list and wait for another available puppy but will now have a $200 deposit on record towards your puppy.
What's the next step?
When you receive a congratulatory email saying you've been matched to a Crockett Doodles puppy, you will also receive details of when and where to pick up your new puppy.